Frequently Asked Questions

What makes Vital Care different from other infusion pharmacy providers?

The key to Vital Care’s success is not only in the expanding home IV industry, but also in its local availability for the patient. Each Vital Care franchise is locally owned and operated, so patients can build a relationship with their care providers, and this builds confidence in their infusion services. Local doctors know who will be getting their referrals and who is taking care of their patients. The locally-owned, locally-operated Vital Care locations offer the same level–if not better–of infusion care as a larger, national infusion business from a major metropolitan city.

What are the primary responsibilities of a Vital Care franchise owner?

Vital Care infusion pharmacy owners focus on building the business and managing day-to-day operations. They are responsible for acquiring and developing patients and maintaining provider and patient relationships. This activity is aided by sales and marketing support from Vital Care with access to sales training and coaching. They hire and manage pharmacist technicians, nurses and sales reps.

What will it cost to open a Vital Care home infusion pharmacy?

In 2019, the average gross revenue of a Vital Care franchise was $3,271,449, with an average startup cost range of only $450,000 to $650,000 including the initial $40,000 franchise fee.  Read more about specific startup costs, timing, and more here.

What kind of franchise candidate is Vital Care partnering with?

Vital Care is a family, so we prioritize culture fit when assessing candidates for franchises. We value The Ideal Team Player’s characteristics of humble, hungry, and smart. If you want to learn more about the Vital Care culture and see if you are a good fit, take a listen to this podcast episode.

What launch support or guidance does Vital Care provide?

As a newly awarded franchisee, you will have access to assistance with all the planning stages of launching your infusion pharmacy business. Vital Care’s experienced Corporate Outreach team guides every new franchisee through planning and accreditation right to opening day. This guidance includes support for clinical and operational policies and procedures, accreditation and regulatory support, as well as new staff training support. Learn more about Vital Care’s support for franchise locations.

What type of support is available after opening a Vital Care infusion pharmacy?

Ongoing business support is critical to the success of Vital Care franchisees. Vital Care provides assistance through business development support, technology and IT systems innovation, and revenue cycle management systems. In addition, the Vital Care clinical support team includes pharmacists, nurses, dietitians, and pharmacy technicians. They provide all types of clinical and nutrition consults, such as dosing, order recommendations, nursing consults, or patient lab reviews. Their aim is to provide the best patient care for your local Vital Care infusion patients.

Can I be an absentee owner of a Vital Care infusion pharmacy?

Yes, you can partner as an investor with an owner/operator of a Vital Care infusion pharmacy. If you are interested in this opportunity, please contact us and indicate your preferences.

How many employees will I need?

You will need to hire a sales rep, nurse, pharmacy tech, and pharmacist when you start the business.  If you are a pharmacist-owner/operator, of course, you will not need to hire an additional pharmacist. One of the beauties of Vital Care’s franchise model is that it allows our local franchisee to help more patients with less full-time staff. The Vital Care corporate staff assist you along the way with expertise on best hiring practices and how to hire well for your new home infusion pharmacy.

How do I get a copy of Vital Care’s Franchise Disclosure Document (FDD)?

You will receive Vital Care’s FDD at step three in our sales process after we identify your specific business opportunity and we have discussed the Vital Care culture with you. The FDD outlines Vital Care’s business partnership with franchisees in great detail. To receive the FDD, start a conversation with us by filling out the contact form.

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